Front office and receptionist jobs in Nairobi are searched often. Hotels, hospitals, offices, schools and clinics all need people who can welcome visitors and keep things running.
What the job involves
- Welcoming visitors and clients, and answering calls and emails.
- Managing appointments, bookings or check-ins.
- Handling payments, records and simple reports.
- Keeping the reception area organised and passing messages accurately.
Who hires
- Hotels: front office agents and guest relations, often with shift work.
- Hospitals and clinics: receptionists and patient registration.
- Corporate offices, schools and NGOs: receptionists and office assistants.
What employers look for
- A certificate or diploma, for example in front office operations, hospitality, or business administration.
- Good spoken and written English and Kiswahili; other languages are a plus in hotels.
- Computer skills, and hotel booking systems for hospitality roles.
- Professional appearance, patience and a calm manner.
How to stand out
- Show customer numbers: guests checked in daily, calls handled.
- Name the systems you have used.
- Keep your CV to one or two neat pages; presentation is part of the job.
See roles open now: receptionist and front office jobs on Jobmington, and all jobs in Kenya.
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