About the role
Remote Insurance Benefits Representative | Work From Home
Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Experience: Entry-Level Welcome | Training & Mentorship Provided
Build a Career Helping Working Families Protect What Matters Most
Are you looking for a career that combines flexibility, meaningful client relationships, professional growth, and performance-based earning potential?
AO is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Insurance Benefits Representatives. You'll meet with individuals and families through scheduled virtual appointments, help them understand available life, accident, and supplemental health benefits, and provide ongoing service throughout the client relationship.
Whether you're beginning a new career, transitioning from another industry, or bringing experience in customer service or sales, we provide the training, mentorship, and professional development needed to help you succeed.
No previous insurance experience is required.
About AO
AO operates within the American Income Division of Globe Life and has a long history of serving working families across North America.
We work with individuals and families, including members of labor unions, credit unions, associations, and other groups, helping them understand supplemental insurance benefits designed to provide additional financial protection.
Our culture emphasizes service, integrity, accountability, mentorship, and professional growth. We invest in developing representatives who want to build long-term careers and pursue future leadership opportunities.
What You'll Do
As a Remote Insurance Benefits Representative, you'll combine client service, benefits education, relationship building, and insurance sales through virtual appointments.
Client Consultations & Benefits Education
Meet with clients through scheduled Zoom and phone appointments
Identify individual and family coverage needs
Explain available life, accident, and supplemental health insurance options
Answer questions about policy features, benefits, and coverage
Help clients evaluate available options and make informed decisions
Assist with applications, enrollment, and required documentation
Review existing coverage and discuss appropriate updates when needed
Client Service & Relationship Management
Build long-term relationships through professional, personalized service
Provide ongoing assistance after enrollment
Respond to client questions and service requests
Maintain consistent follow-up communication
Keep accurate digital client records and documentation
Deliver a positive client experience from initial consultation through ongoing service
Professional Development
Participate in structured virtual onboarding and training
Attend ongoing coaching and professional development sessions
Strengthen communication, presentation, and relationship-building skills
Develop knowledge of products, systems, and industry requirements
Collaborate with a supportive remote team
Maintain professional and regulatory standards
Why Join AO?
🏡 100% Remote Work
Build your career from home while staying connected through a modern virtual environment.
Work remotely within the United States
No daily commute
Flexible scheduling
Virtual client appointments
Digital collaboration and business tools
💰 Weekly Performance-Based Compensation
This opportunity offers commission-based compensation rather than an hourly wage or salary.
Earning opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Leadership incentives
Performance recognition programs
Individual earnings vary based on production, activity, consistency, and results.
🤝 Qualified Client Opportunities
Representatives connect with clients who have expressed interest in receiving information regarding available benefits and coverage.
This allows you to focus on:
Benefits education
Scheduled client conversations
Needs-based recommendations
Relationship building
Enrollment assistance
Long-term client service
Our approach emphasizes education, service, and trust rather than high-pressure sales tactics.
📚 Comprehensive Training & Mentorship
You don't need previous insurance experience to be considered.
We provide:
Structured onboarding
Product and benefits training
Virtual presentation training
Sales and client-service development
Weekly coaching
One-on-one mentorship
Leadership development
Ongoing professional education
Motivated candidates receive support throughout the process of developing the knowledge and skills needed for the role.
Career Growth & Leadership Development
AO provides opportunities for representatives interested in advancing professionally.
Career development may include:
Advanced client relationship responsibilities
Training and mentorship opportunities
Team leadership
Management development
Leadership conferences
Higher-level leadership opportunities
Advancement is performance-based, allowing motivated individuals to grow through demonstrated results, consistency, initiative, and leadership ability.
Benefits, Recognition & Incentives
Qualifying representatives may have access to:
Medical reimbursement program
Company-supported life insurance
Renewal income opportunities
Leadership and professional development programs
Recognition programs
Leadership conferences and events
Performance-based incentive travel
Virtual technology and business resources
Eligibility requirements apply to applicable programs and incentives.
Qualifications
Successful candidates typically demonstrate:
Excellent verbal and written communication skills
Strong customer service and relationship-building abilities
Professionalism and integrity
Self-motivation and personal accountability
Strong organization and time-management skills
Active listening and problem-solving abilities
Confidence communicating through Zoom and phone
Ability to work independently from home
Positive, coachable attitude
Commitment to learning and professional development
Desire to help clients make informed financial protection decisions
Experience That Transfers Well
Previous experience in the following areas can be helpful, but is not required:
Customer Service
Sales
Client Relations
Healthcare
Retail
Hospitality
Financial Services
Banking
Business Development
Call Center Operations
Administrative Support
Insurance
Leadership or Management
No prior insurance experience is required.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable communicating with clients virtually
Be willing to complete required training
Hold or be willing to obtain the appropriate state Life & Health Insurance License
Licensing guidance and support are available for candidates who are not currently licensed.
Interview Process
Qualified applicants will first complete a brief career overview to learn more about the opportunity and expectations.
Candidates moving forward will then have the opportunity to schedule a live Zoom interview with our hiring team.
The interview process is conducted virtually for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a work-from-home insurance career where you can help families, build lasting client relationships, develop professionally, and create long-term earning potential through your performance, we'd like to hear from you.
Apply today to be considered for the Remote Insurance Benefits Representative opportunity with AO.
Work From Home. Protect Families. Build Relationships. Grow Your Future. 🚀
Originally posted on Himalayas