Thatch

Product Designer

Remote, United States remote Entry Salary not listed
remote Design & Creative Curated
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About the role

Headquarters: Remote (US)

About the role

At Thatch, design is one of the defining traits that sets us apart. The healthcare experience in America has long been subpar, and the bar for quality design is low — we’re raising that bar, and with it, the entire health insurance industry.

As a designer at Thatch, you’ll craft beautiful experiences for the people using our product every day: businesses, their teams, and brokers. You’ll shape all aspects of design, including UI components for our design system, new products involving complex user interactions, and the overall strategy and vision of the design team. Your work will help create a better insurance experience that enables members to get the healthcare benefits they need while feeling calm, fulfilled, and liberated.

We’re looking for someone who can meet users where they are in their journey and inspire trust by delivering simple, beautiful, and well-crafted end-to-end experiences. You should be comfortable owning the entire design process, from UX strategy to product design and company branding.

What you'll do

Participate in and shape every part of the product development process, from idea inception to production

Work cross-functionally with engineering, growth, product, sales, operations, and leadership to create incredible user experiences

Develop and maintain the design system and brand assets we’ll use across the company

Write design documentation and guidelines for internal audiences

Iterate on and improve our design standards, tooling, and processes

Background we're looking for

4+ years of experience in product design roles

Obsession with understanding and serving users and, ultimately, making their lives better

Demonstrated first principle thinking and mastery of fundamental design principles

Experience operating in ambiguous environments solving complex user problems

Ability to balance blue sky creativity and dedication to craft with bias to action

Experience we’d be particularly excited about

Ability to read and/or write HTML, CSS, and JavaScript

Background scaling high growth technology companies in the past

Experience or interest in finance, healthcare, or benefits

What to expect

We want this process to be transparent, thoughtful, and reflective of the work you’ll be doing every day. Our goal is to learn how you think, collaborate, and create — while giving you a clear sense of the team, our culture, and how we work together. Here’s what the process looks like:

30-minute video interview screen to talk through your background and interest in Thatch.

30 minute first-round video interview with the hiring manager to dive deeper into your experience, approach to design, and how you work.

30 minute video meetings to connect with two members of the team

60-minute video meeting portfolio review with members of the design team to walk through your projects, your process, and the impact of your work.

30 minute video meeting with our founder to discuss culture, values, and how we operate as a company.

We aim to move efficiently while giving you space to share your thinking, ask questions, and get a real sense of what it’s like to work here.

 

About Thatch

We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.

To apply: https://weworkremotely.com/remote-jobs/thatch-product-designer

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Design & Creative CSS Figma Finance HTML Javascript remote

Likely questions

  1. Tell us about work you have done that is close to the Product Designer role.
  2. How would you approach your first 30 days at Thatch?
  3. Which of CSS, Figma and Finance have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with CSS, Figma and Finance.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Product Designer role because I can bring practical experience in CSS, Figma and Finance, learn the team quickly, and contribute to the outcomes Thatch needs from this hire.

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