Brightwheel

Staff Product Manager

Remote, United States remote Entry Salary not listed
remote Design & Creative Curated
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About the role

Headquarters: United States

Our Mission and Opportunity
Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our Team
Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Who You Are
You’re an AI-native, experienced product manager who thrives in high-ownership environments and knows what it means to truly own a core product area. You’re energized by the full spectrum of the job — from iterating on live features to investing in greenfield 0→1 bets — and you have the judgment to know when to pursue each. You’re comfortable in ambiguity, decisive under pressure, and relentless about customer impact.

You are:
A product owner who has driven a core product area end-to-end — setting strategy and goals, building the roadmap, and delivering measurable outcomes

Sharp on prioritization — you can look at a universe of possible bets and quickly identify what’s worth pursuing, what to cut, and why

Skilled at right-sizing — you set appetite and scope work accordingly, balancing incremental improvements with bigger swings

Impact and customer-obsessed — you keep the customer and business at the forefront, and know how to cut through the noise to focus on what truly matters to drive value

AI-native in how you work — you use AI tools daily to move faster, think more clearly, and raise your own ceiling as a PM

A strong cross-functional partner — you build trust with engineering, design, and partners, and know how to move a team forward with clarity and momentum

A boundaryless builder — you prototype, automate, and ship using AI as your co-builder

What You’ll Do
This is an individual contributor role with significant scope and exposure. You will own a core product area and partner directly with our CEO and CTO to deliver product experiences that matter to the business and to our customers. You’ll:
Own the strategy, roadmap, and execution for a portion of our core SaaS product — from iterating on existing features to defining and launching new ones

Balance 0→1 product bets with high-leverage incremental improvements, knowing when to invest big and when to right-size

Set appetite, scope accordingly, and hold your pod to a high bar on speed, quality, and customer impact

Drive AI into the product in ways that genuinely improve outcomes for providers and families — not as a checkbox

Define success metrics, track performance, and communicate progress and tradeoffs clearly to leadership

Partner tightly with engineering and design to ship with urgency, unblock the team, and keep the pod focused on what matters

Contribute to brightwheel’s product culture — raise the bar for product quality, velocity, and customer impact

What You Bring
We are open to a variety of backgrounds, but strong candidates usually bring:
5+ years of product management experience with meaningful ownership of a core product area

Proven ownership of complex, cross-functional product initiatives with measurable outcomes

Strong product judgment and prioritization — you know what to work on, what to cut, and can drive alignment while balancing speed, quality, and learning

Deep comfort with product metrics, experimentation, and funnel analysis (SQL a plus)

Excellent written and verbal communication skills, including with executive audiences

A strong sense of ownership and bias toward action — you define the problem, you don't wait for it to be handed to you

AI fluency in your daily workflow — you use AI tools to move faster, go deeper, and operate more like a full-stack product owner across discovery, design, and execution

Experience building and shipping AI-powered product features (bonus)

B2B SaaS background, especially in products with complex operational workflows (bonus)

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to [email protected]. Thank you for helping us keep our applicant community safe.

To apply: https://weworkremotely.com/remote-jobs/brightwheel-staff-product-manager

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Design & Creative Figma MySQL Remote Collaboration SQL remote

Likely questions

  1. Tell us about work you have done that is close to the Staff Product Manager role.
  2. How would you approach your first 30 days at Brightwheel?
  3. Which of Figma, MySQL and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Figma, MySQL and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Staff Product Manager role because I can bring practical experience in Figma, MySQL and Remote Collaboration, learn the team quickly, and contribute to the outcomes Brightwheel needs from this hire.

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