AlphaPoint

Tech Ops Engineer - Overnight Support (1am - 9am EST coverage)

Singapore full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

About AlphaPoint:
AlphaPoint is a financial technology company powering digital asset exchanges and brokerages worldwide. Through its secure, scalable, and customizable white label digital asset trading platform, AlphaPoint has enabled over 150 customers in 35 countries to launch and operate digital asset markets, as well as digitize assets. AlphaPoint and its award winning blockchain technology have helped startups and institutions discover and execute their blockchain strategies since 2013.

Must be Fluent in English
Overnight - 1AM - 9AM EST COVERAGE TIME + Rotational On-Call Support
Location is REMOTE
Job Description:
TechOps Engineer responsibilities:

Responsible for system uptime and integrity of customer systems - must be capable of building and architecting systems to maintain uptime

Documenting technical designs and creating training materials and documentation

Monitoring daily operations, including server hardware, software, and operating systems

Managing installations, upgrades, and maintenance of deployments of Linux, virtual environments such as proxmox as well as containerized environments such as docker

Work closely with dev-ops to implement and scale-up automation of core tasks

Ensuring protection of data assets by maintaining strict security policies and guidelines

Testing, troubleshooting, and modifying information systems so that they operate effectively

Work alongside TechOps, IT staff, IT Security and System Administrators

Basic requirements:

Bachelor’s degree in Information Technology, Computer Science or related field

Expert system administrator for Debian based distributions

Expert in computer networks, hardware, support, IT security, and tools

Experience with multiple hosting environments (cloud, bare metal, VPS)

Experience with various Databases and SQL (MySQL preferable)

Highly organized, self-starter and detail-oriented

Programming and scripting skills (Python, Bash, Ansible)

Strong and effective communication skills

Strong Linux, Proxmox, pfSense experience.

Preferred skills & experience:

Passionate about the blockchain and Crypto space

Experience with mission critical highly scalable systems

Here are some of the benefits of working at AlphaPoint:

Competitive salary

Remote Work Environment

Unlimited Vacation

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT MySQL Operations Python Remote Collaboration SQL Mid level

Likely questions

  1. Tell us about work you have done that is close to the Tech Ops Engineer - Overnight Support (1am - 9am EST coverage) role.
  2. How would you approach your first 30 days at AlphaPoint?
  3. Which of MySQL, Operations and Python have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with MySQL, Operations and Python.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Tech Ops Engineer - Overnight Support (1am - 9am EST coverage) role because I can bring practical experience in MySQL, Operations and Python, learn the team quickly, and contribute to the outcomes AlphaPoint needs from this hire.

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