NICE

Strategic Account Executive - Healthcare Providers (West)

United States full-time Senior Salary not listed
full-time Senior level Technology & IT Curated
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About the role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers, identifying new sales opportunities, and building market share in their regions within Healthcare Providers. This position is required to increase revenue streams within business, commercial, and enterprise contact centers.
This position requires candidates reside within the West Coast.
How will you make an impact?

Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements.

Coordinate and lead all sales activities to achieve business goals.

Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully.

Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances.

Develop and maintain high-level relations with ‘C’levels.

Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

Have you got what it takes?

10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.

Minimum of 1-2 years selling AI Software Solutions

Strong understanding of AI technology & its applications

Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.

Collaborative approach to sales that includes working with multiple groups both internally and externally.

Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives.

Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.

You will have an advantage if you also have:

Experience/knowledge of CCaaS, CX, and/or Conversational Ai solutions.

Experience/knowledge selling a full suite of SaaS products.

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Requisite ID: 10649
Reporting into: Director of Sales
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Originally posted on Himalayas

Interview prep

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Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT Data Analysis Sales Strategic Account Executive Senior level

Likely questions

  1. Tell us about work you have done that is close to the Strategic Account Executive - Healthcare Providers (West) role.
  2. How would you approach your first 30 days at NICE?
  3. Which of Data Analysis, Sales and Strategic have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Sales and Strategic.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Strategic Account Executive - Healthcare Providers (West) role because I can bring practical experience in Data Analysis, Sales and Strategic, learn the team quickly, and contribute to the outcomes NICE needs from this hire.

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