Groups Recover Together

Admissions Counselor

United States full-time Mid $23 - $28
full-time Mid level Technology & IT Salary listed Curated
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About the role

Overview
Groups Recover Together was founded in 2014 to make treatment for opioid addiction respectful, accessible and affordable. We empower our members to regain control of their lives through a combination of community support, outpatient weekly group therapy and medication to manage withdrawal using buprenorphine and naltrexone.
What differentiates Groups is the belief that long-term recovery from opioids is tied to aspects of life that are beyond the reach of traditional medical care. We approach fighting addiction as a team sport and provide each member with a care team that works together to ensure our members receive comprehensive, coordinated care. Our outpatient model is designed to fit into our member’s schedules so they can keep working and living a normal life. As a result, our outcomes reflect the success of our model and the commitment of our members with 74% remaining in treatment after 6 months, 90% attending group therapy each week and 89% abstaining from illicit substances each week.
Groups has grown to become the national leader in value-based care for opioid use disorder that is proven to help our members beat addiction and get their lives back. We have over 8,000 members seen weekly via our fully virtual care model and have physical locations across the country with additional openings planned in 2021.
Schedule: Monday–Friday, 9:00 AM–5:00 PM
Pay Rate: $23.08–$27.88/hour
Responsibilities
At Groups, the Admissions Counselor leads the treatment team, alongside providers, care navigators, and administrators. The Admissions Counselor is the expert on addiction and recovery, and coordinates decisions about the member’s treatment. Meanwhile, providers are asked to focus on what they do best: medication management. By putting seasoned, compassionate Admissions Counselors in the lead, and minimizing bureaucracy at every turn, we’re able to deliver care that is both more affordable and of higher quality than the status quo.
As an Admissions Counselor you will manage and further develop your clinical skill set and knowledge of Groups roles responsibilities as it relates to the clinical service model.
Clinical roles and responsibilities:

Unlock great clinical outcomes for our members by adhering to Groups Recovery System and providing consistent, high quality counseling activities.

Conduct intake assessments to evaluate individuals’ appropriateness for our program.

Complete clinical assessments as assigned each day

Provide individual support, as needed, such as crisis intervention, referrals to other resources, liaising with outside parties involved in the member’s treatment and coordinating with the Care Navigators.

Utilize our custom EMR to document members’ progress in a manner that is efficient and value-added, fully digitized, and never bureaucratic and ensure all clinicians in office follow suit.

Partner with providers to evaluate appropriateness of treatment for every member who enters our program.

In charge of all compliance activities associated with member admission requirements and corresponding documentation

Participate in internal and external training required for upkeep of licensure.

Responsible for documenting care coordination needs handled by Care

Navigator.

Participate as representative of the treatment team that discusses difficult

members

Performs other duties as assigned

Qualifications

Bachelor’s degree required; Master’s degree preferred

Required full licensure: LADC, LCSW/LISW, LCAC, LMFT, LPCC/LMHC with ability and willingness to obtain licensure reciprocity in other states

Minimum two years of experience leading group therapy in a SUD setting

High comfort level with technology, including EMR, email, software and mobile apps (e.g., Google Apps)

Deeply invested in member success

Authentic, caring and inspiring—and able to maintain appropriate boundaries and accountability

Exceptional customer service skills and the ability to build positive relationships with people

Ability to make clinical decisions that are objective, demonstrate sound judgment, and reflect Groups Recovery System and harm reduction philosophy

Committed to a high ethical standard in everything you do

A team player and willing to put team above self

Minimum two years of experience completing intakes in a SUD setting

Access to reliable internet and telephone services, specifically download speeds over 40 Mbps and upload speeds over 10 Mbps as well as a strong WiFi signal from your remote work location.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Customer Service Remote Collaboration Writing Admissions Counselor Mid level

Likely questions

  1. Tell us about work you have done that is close to the Admissions Counselor role.
  2. How would you approach your first 30 days at Groups Recover Together?
  3. Which of Customer Service, Remote Collaboration and Writing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Remote Collaboration and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Admissions Counselor role because I can bring practical experience in Customer Service, Remote Collaboration and Writing, learn the team quickly, and contribute to the outcomes Groups Recover Together needs from this hire.

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