Epic Mortgage

Mortgage Loan Officer

United States full-time Mid Salary not listed
full-time Mid level Technology & IT Curated
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About the role

Responsibilities:

Interview borrowers to assist with identifying the loan product that meets their budget and needs.

Gather information and documentation for the loan and submit the application to the mortgage company that you feel has the best rate/term for your client.

Evaluate loan applications and documentation by confirming credit worthiness.

Identify the best loan options to meet the customers’ needs, present to customers, and close loans.

Secure interest rate lock-ins for customers in a timely manner.

Utilize a mortgage lending system to input information, qualify loans, and obtain pre-approval.

Work closely with borrowers, loan officers, title companies/attorneys, or insurance companies to gather and prepare all documents needed to satisfy underwriting requirements.

Be accessible to the buyer and individuals involved in a loan to answer questions and/or provide updates.

Ability to read, analyze and interpret financial reports and / or legal documents.

Constantly build and replace prospects in your sales pipeline. Network with centers of influence, current clients, past prospects, realtors, insurance agents, and business owners to cultivate referrals for mortgage loans.

Provide all required loan disclosures and notices with customers.

Organize and attend loan closings with clients, title companies, and realtors.

Follow-up with prospects and customers via text, calls, and emails.

Deliver exceptional customer service to clients.

Comply with state and federal regulatory and compliance requirements.

Requirements:

High school diploma or equivalent required, associate or bachelor’s degree is a plus.

Active National Mortgage Licensing System Registry (NMLS) license.

1 year of relevant financial loan experience at a commercial bank, credit union, mortgage company, or other financial institution.

Mortgage lending experience is not required but preferred – willing to train individuals with financial loan experience.

Epic Mortgage is an Equal Opportunity Employer, committed to the inclusion of all qualified individuals.
All your information will be kept confidential according to EEO guidelines.
NMLS #2404936 - Equal Housing Opportunity
Mortgage Loan Officer
Why Epic Mortgage?
Epic Mortgage is a modern and growing Mortgage Lender whose passion is helping Loan Officers like you grow & build a thriving business! We offer every ounce of support, every tool and system you need to be successful. The mortgage industry is changing, and we are changing with it. From weekly coaching, constant training, virtual Happy Hours, full event planning and marketing support, competitive pricing based on our size & relationships, and so MUCH MORE!
There’s a reason why when other companies are scaling back, we are doubling down.
Why Settle for Less?
Perks for working at Epic Mortgage:

Fast Closings – 14-day average CTC from application – You can even receive same day and one day approval.

In House Processing with your OWN assigned Processor.

180+ Partners and Products for you to choose from – So you can always offer the best options for your clients (conforming, non-QM, Investor Products, Reverse Mortgages, HELOCs, Commercial, Hard Money Lenders, etc.)

Event Planning Support to help you plan the BEST & most organized events.

Custom Marketing Consultation to help your business grow the way you want.

Full Marketing Support for all your marketing needs and ideas.

Training Guides on every tool, system, and process.

Live and E-learning On-Demand Virtual Trainings at your fingertips.

Competitive Commissions.

Profit Sharing Opportunities.

Looking to grow and build a team? Full Team Building Support and Training directly by those who have done it before successfully.

Stop waiting to be paid! We offer Bi-Weekly Pay.

Full Benefits Package includingvision, dental, full health benefits, HSA/FSA, 401k with employer match, life insurance, short term and long-term disability, and more!

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid
Technology & IT Customer Service Sales Writing Mortgage Loan Mid level

Likely questions

  1. Tell us about work you have done that is close to the Mortgage Loan Officer role.
  2. How would you approach your first 30 days at Epic Mortgage?
  3. Which of Customer Service, Sales and Writing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Sales and Writing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Mortgage Loan Officer role because I can bring practical experience in Customer Service, Sales and Writing, learn the team quickly, and contribute to the outcomes Epic Mortgage needs from this hire.

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