IT Support Engineer – Level 1/2

Practice questions

1. Tell us about work you have done that is close to the IT Support Engineer – Level 1/2 role.
2. How would you approach your first 30 days at Elmdale IT Services Limited?
3. What part of Technology & IT work do you handle best, and why?
4. How have you led people, improved a process, or made a hard decision in a previous role?
5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

• One short story with a problem, your action, and the result.
• Two examples that show the strengths listed on your CV.
• A clear reason why this role and company interest you.
• Your availability, preferred work style, and salary expectations.