Workerbase

Value Consultant

Munich, Germany full-time Mid Salary not listed
full-time Mid level Customer Service Curated
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About the role

We are Workerbase – building an AI platform that digitizes manual manufacturing processes for global brands like Porsche, Siemens, and Bosch. Demand is growing fast, and with it our customer base. We need a Value Consultant who wants to make sure our customers get real, measurable value from Workerbase - and grow with us.
If you're ambitious, hands-on, and eager to challenge "the way things have always been done" - keep reading.👇

⭐ What makes this role exciting
Work with global leaders 🌱
Engage directly with operations and plant leadership at the world's top manufacturers. Your work shapes how their factories run.

Business impact you can measure 🧩
You build the business case, track the results and show customers what Workerbase delivers.

Real ownership 🚀
You own the relationship after the deal is signed: onboarding, adoption, expansion and retention.

Dynamic startup culture 🏎️
No corporate layers. No waiting for approval. You make the calls, with a strong team behind you.

🪄 What you’ll do
Consult on pre-sales opportunities together with the Account Executive and qualify customer pain points.

Lead our 4-week pilots: from the maturity assessment and discovery workshop to the management readout.

Own the initial onboarding of new customers and the creation of their Center of Excellence (CoE).

Own the expansion strategy and the business case for existing customers.

Run QBRs and EBRs with your customers.

Own the retention of existing customers and track adoption.

Work closely with Solution Engineers, who build and roll out the use cases in the plants.

Feed your insights directly into our product roadmap.

🤝 You’re a fit if you
Take initiative and enjoy owning customer relationships over the long term.

Have experience in consulting, customer success or other customer-facing roles.

Can build a business case and show the value of a solution in numbers.

Can run workshops, pilots and executive reviews with confidence.

You know manufacturing or production workflows.

Understand tech and can grasp complex processes fast.

Speak German at C1 level or above, and good English.

Love learning, improving, and challenging the status quo.

🎁 What you get
Real responsibility from day one.

A growing team of sharp minds to learn from.

Competitive salary, benefits, and learning budget.

Sports & wellness membership via Wellpass.

Stock options to share in our success.

A cool central office in Munich and legendary company events.

🔎 About us
We exist because there’s a smarter way to produce. With environmental and demographic challenges ahead, we’re on a mission to future proof the production operations of the largest manufacturers in the world.
We patch the gap between frontline workers, machines, and data - digitizing manual work with AI in a low‑code environment connected to the manufacturer's core IT systems. We believe technology should empower people, not replace them. If you’re ready to upend “we’ve always done it this way,” we want to meet you.
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Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Mid
Customer Service Operations Sales Mid level full-time

Practice questions

  1. Tell us about work you have done that is close to the Value Consultant role.
  2. How would you approach your first 30 days at Workerbase?
  3. Which of Customer Service, Operations and Sales have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Operations and Sales.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Value Consultant role at Workerbase. My relevant experience is [your example], where I [your action] and achieved [your result].

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