Piedmont Healthcare

Epic Application Coord - Radiant/Cupid

United States full-time Mid Salary not listed
full-time Mid level Healthcare Curated
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About the role

Overview
The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue cycle workflows to be implemented on the system. The Application Coordinator is responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications. This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee. Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow. The Application Coordinators work with each other across interdisciplinary workgroups, to accomplish these goals as a team. The Application Coordinator is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.Responsibilities
The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue cycle workflows to be implemented on the system. The Application Coordinator is responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications. This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee. Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow. The Application Coordinators work with each other across interdisciplinary workgroups, to accomplish these goals as a team. The Application Coordinator is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.Qualifications
Education
Bachelor’s Degree or current clinical licensure in nursing, radiology, pharmacy, respiratory or related field is Required or

In Lieu of degree or clinical licensure, four (4) years of experience in business administration, information technology or science, healthcare or related field Required

Work Experience
3 years of healthcare or IT experience to include one (1) year of EMR (Electronic Medical Record) application experience Required or

In lieu of degree or clinical licensure, seven (7) years of healthcare or IT experience to include one (1) year of EMR (Electronic Medical Record) application experience Required

1 year working directly with Epic applications in a clinical or IS field relevant to the position is Preferred

Licenses and Certifications
Current Epic certification Required or

Active Epic proficiency achieved with a score of 90 Required

Business Unit : Company Name
Piedmont Healthcare CorporateOriginally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Mid
Healthcare Administration Mid level full-time

Practice questions

  1. Tell us about work you have done that is close to the Epic Application Coord - Radiant/Cupid role.
  2. How would you approach your first 30 days at Piedmont Healthcare?
  3. Which of Administration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Administration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Epic Application Coord - Radiant/Cupid role at Piedmont Healthcare. My relevant experience is [your example], where I [your action] and achieved [your result].

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