Lithia & Driveway

Risk Management Specialist

United States full-time Mid $50,000 - $75,000
full-time Mid level Healthcare Salary listed Curated
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About the role

Dealership:
L0105 Lithia Home OfficeLithia & Driveway | Risk Management Specialist

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

We're looking for a Risk Management Specialist to support the day-to-day management of our property, workers’ compensation, auto liability, and general liability claims.

In this role, you’ll manage claims from initial reporting through resolution, partnering with internal leaders and external claims professionals to keep cases moving forward, address outstanding issues, and help control costs. You’ll also look beyond individual claims to identify trends, recurring loss drivers, and opportunities to reduce future risk.

This is a great opportunity for someone who is analytical, organized, comfortable navigating sensitive situations, and isn’t afraid to ask questions or drive follow-up when something needs attention.

Location: Lithia Home Office (preferred), open to remote/hybrid
Target Hiring Range: $50,000–$65,000

What You'll Do

Manage and monitor property, auto liability, general liability, and workers’ compensation claims throughout the claim lifecycle.

Partner with internal teams and external claims professionals to drive timely and effective claim resolution.

Track claim activity, outstanding issues, and action plans, escalating significant developments or delays when appropriate.

Provide responsive, service-focused support to employees, store and department leaders, and external partners.

Review claim activity and trends to identify recurring loss drivers, cost-control opportunities, and potential loss-prevention strategies.

Prepare clear claim updates for leadership, including significant developments, financial considerations, outstanding issues, and recommended next steps.

Collaborate with the broader Risk Management team to improve claims processes and support risk management initiatives.

What You'll Bring

High school diploma or equivalent required; education in insurance, risk management, business, or a related field is preferred.

Previous experience in insurance, claims, risk management, business operations, or a related field preferred.

Strong analytical and critical-thinking skills with the ability to identify gaps, recognize trends, and follow issues through resolution.

Excellent written and verbal communication skills, including the ability to explain complex information clearly and navigate difficult conversations.

Strong attention to detail, organization, and data-management skills.

Ability to manage competing priorities and deadlines while maintaining accurate information and consistent follow-up.

A proactive, solutions-focused mindset with strong ownership and sound judgment.

Ability to build collaborative relationships with business leaders, colleagues, and external partners.

Discretion when working with sensitive or confidential information.

Total Rewards
At Lithia & Driveway, we believe in pay transparency. The full compensation range for this position is $50,000–$75,000, reflecting the earning potential and growth opportunities available within the role. Actual compensation will be determined based on factors such as experience, skills, job-related knowledge, and geographic location. Final pay decisions are made through the interview process and in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays

PTO:80 hours front-loaded on day 1

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Mid
Healthcare Data Analysis Operations Remote Collaboration Mid level full-time

Practice questions

  1. Tell us about work you have done that is close to the Risk Management Specialist role.
  2. How would you approach your first 30 days at Lithia & Driveway?
  3. Which of Data Analysis, Operations and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Operations and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Risk Management Specialist role at Lithia & Driveway. My relevant experience is [your example], where I [your action] and achieved [your result].

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