About the role
Job Title: Intake Coordinator (Part-Time)
We are looking for a compassionate and customer-focused Intake Coordinator to make outbound calls to existing leads and assist them in getting set up for free government meal programs. The ideal candidate should have excellent communication skills, be comfortable speaking with diverse communities, and provide outstanding customer service.
Schedule: Part-time (Eastern Standard Time)
Key Responsibilities:
Make outbound calls to existing leads and applicants
Assist individuals with enrollment for free government meal programs
Provide accurate information and answer customer questions professionally
Follow call scripts and intake procedures
Maintain detailed and accurate records of calls and applicant information
Schedule follow-ups and ensure all required information is collected
Communicate professionally with clients in English, Arabic, and/or Spanish
Maintain confidentiality and handle sensitive information responsibly
Requirements
Strong customer service and communication skills
Fluent in Arabic and/or Spanish preferred
Comfortable making outbound calls daily
Good listening and problem-solving abilities
Organized and detail-oriented
Ability to work independently and follow procedures
Previous call center, intake coordination, or customer support experience is a plus
Benefits
Weekly Pay
Work from home
Negotiable rate depending on the experience
Originally posted on Himalayas
