About the role
We are seeking an experienced Collections / Accounts Receivable Specialist to manage outstanding customer balances and ensure timely payment collection. The ideal candidate has strong communication skills and experience handling accounts receivable and vendor or customer follow-ups.
Key Responsibilities:
Manage Accounts Receivable (A/R) and monitor outstanding invoices.
Contact customers or vendors via phone and email to collect overdue payments.
Follow up on past-due accounts and negotiate payment arrangements when necessary.
Reconcile customer accounts and resolve payment discrepancies.
Maintain accurate records of collection activities and account statuses.
Coordinate with internal accounting and customer service teams to resolve billing issues.
Prepare aging reports and provide updates on collection efforts.
Qualifications
Previous experience in Accounts Receivable or Collections.
Strong communication and customer service skills, especially over the phone.
Ability to handle difficult conversations professionally and courteously.
Proficiency in Microsoft Excel and accounting software (QuickBooks or ERP systems is a plus).
Strong attention to detail, organization, and problem-solving skills.
Ability to work independently and meet collection targets and deadlines.
Originally posted on Himalayas
