About the role
Novatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.
Are you a professional who has a solid background in building relationships and a passion for selling and providing best service for customers?
As we grow nationwide, we have a great opportunity for a Field Service (Printer) Technician supporting clients in the Greenville, SC market. This position is full-time remote.
In this role, we are looking for client-focused, technically minded professionals that can be described as diligent, passionate, intuitive, big picture thinkers, optimistic, self-motivated, adaptive, and collaborative.
Your Job:
Provide technical diagnostics and repair to existing client accounts
Perform preventative maintenance and repair services on office equipment
Maintain a rapport with clients by examining complains and suggesting viable solutions
Document service and installation actions by entering data and completing reports
Work together in a teamwork environment with dispatchers, service managers and other customer service staff
Update job knowledge by participating in educational opportunities and reading professional publications
You are Good at:
Providing excellent ongoing communication and service to our clients
Learning new processes quickly and solving problems
Working hard with a positive attitude
Using computers and performing basic print and scan installations
You Bring to Novatech:
Minimum 2 years hands on experience servicing copiers
Experience working on Canon, Konica Minolta, HP and/or Xerox office products
CompTIA A+ or Network + certifications a plus but not required
A mechanical or electrical aptitude
Factory training or applicable certifications are preferred
A valid driver’s license
You Must be Able to:
Repeatedly lift up to 100 pounds
Push machines from one location to another
Load trucks and vehicles
Stand up to 8 hours a day
Novatech provides competitive compensation, great benefits, a positive upbeat culture, and ongoing professional development for your career.
Market competitive salary based upon experience
Mileage reimbursement program
Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
401(k) plan with matching company contribution
Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Parental Leave
$300 per year to contribute to achieving your personal wellness and fitness goals
Employee Recognition Programs
Novatech provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law.
Originally posted on Himalayas