Air Methods

Billing and Collections Specialist 2

United States full-time Mid $19 - $27
full-time Mid level Healthcare Salary listed Curated
Sign in to apply Free account — we bring you straight back to this role.

About the role

Overview
Job Summary
The Billing and Collections Specialist is a full-time remote position responsible for the timely follow-up and resolution of billed claims and outstanding accounts. This role manages accounts receivable activities, investigates and resolves claim denials and payment discrepancies, and ensures accurate and thorough documentation of account activity. The specialist works collaboratively with internal teams and payers to optimize reimbursement, reduce outstanding balances, and maintain compliance with organizational policies and procedures.
Pay Range: $18.59 - $26.98 Hourly
Essential Functions and Responsibilities include the following:

Appeal and/or rebill all open, underpaid/unpaid claims thoroughly, accurately, promptly, and with all supporting documentation

Responsible for maintaining and updating payor billing and collection guidelines, fee schedules, etc.

Review, document, and resolve all incoming correspondence, payor calls, and payments; Assist as needed

Report all payor issues and/or denial trends to Lead/Supervisor

May work cross-functionally to complete multiple assignments

Other duties as assigned

Additional Job Requirements

Regular scheduled attendance

Indicate the percentage of time spent traveling - 0%

Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience

High school diploma or general education degree (GED); and three to four years’ related experience and/or training; or equivalent combination of education and experience

2-3 years’ medical billing and claims reimbursement experience; preferred

Knowledge of all Government, Commercial and Private payers; preferred

Knowledge of medical and billing terminology; required

Knowledge of HIPAA and other industry specific regulations; required

(Internal) Employed as Billing & Collections Specialist I for a minimum of 1 year; exceptions with manager approval

Skills

Strong interpersonal skills and a high degree of collaboration at all levels

Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines

Intermediate customer service and phone skills

Excellent problem-solving skills

Computer Skills
Intermediate with Microsoft Office, including Word, Excel and Outlook
Certificates, Licenses, Registrations
None
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Minimum pay
USD $18.59/Hr.Maximum Pay
USD $26.98/Hr.Benefits
For more information on our industry-leading benefits, please visit our benefits page here.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use these suggested prompts to prepare. They are not questions supplied by the employer.

Mid
Healthcare Customer Service Excel Remote Collaboration Writing Mid level full-time

Practice questions

  1. Tell us about work you have done that is close to the Billing and Collections Specialist 2 role.
  2. How would you approach your first 30 days at Air Methods?
  3. Which of Customer Service, Excel and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you handle busy days, changing priorities, or pressure at work?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Excel and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Billing and Collections Specialist 2 role at Air Methods. My relevant experience is [your example], where I [your action] and achieved [your result].

Related jobs.

More roles from this company or category.